Get your home back after a fire
If the fire is out and you are looking at smoke, soot and water damage, wait for the fire department's all-clear and call us, and a real person answers 24/7 and sends a crew to secure the property.
Fire damage restoration covers securing the property, removing debris, cleaning smoke and soot, drying the water used to put out the fire, and rebuilding. When you call Kodiak Restoration in Chicago, a real person answers 24/7 and we send a crew to board up, assess and photograph the damage, and work with your adjuster through the rebuild.
- A real person answers 24/7
- Photos and moisture readings for your claim
- One team from dry-out to rebuild
- [LICENSED AND INSURED: CONFIRM]
When should you call us?
- A kitchen, electrical or other fire damaged part of your home
- Smoke and soot spread to rooms the fire never reached
- Firefighting water soaked floors, walls or the floor below
- Windows, doors or the roof were broken and need to be secured
- A fire in a neighboring unit sent smoke or water into yours
What can you do right now?
- Call 911 if there is any fire, smoke, gas smell or anyone hurt.
- Stay out until the fire department says it is safe to go back in.
- Leave the utilities alone, and if firefighters shut them off, let a professional turn them back on.
- If you smell gas or hear hissing, leave right away and call from a safe distance.
- Call your insurance company, ask what to do first and save every receipt.
If anyone is hurt, you smell gas or there is fire, call 911 first.
Here is what we do, step by step
Answer and dispatch
A real person answers 24/7 and sends a crew once the fire department releases the property.
Secure the property
We board up broken windows and doors and cover openings to keep out weather and intruders.
Assess and document
We walk the property, photograph the damage, take moisture readings where hoses soaked the structure and write up the list of repairs (the scope of work) for your adjuster.
Remove and dry
We remove debris and materials that cannot be saved and dry out the water used to fight the fire.
Clean smoke and soot
We clean soot and smoke residue from surfaces and belongings that can be saved and treat lingering smoke odor.
Rebuild your home
The same team rebuilds what was lost and sends you updates until you are back home.
How does insurance usually handle this?
Triple-I says a standard homeowners policy covers damage caused by fire and smoke, and if the fire leaves your home unlivable, additional living expenses coverage (often listed as loss of use) can reimburse added costs like temporary housing. Keep receipts for everything you spend. Check your own policy and talk to your agent or adjuster about your limits and what applies.
This is general information, not insurance advice. We are glad to walk you through what we see and what to ask your insurer.
How claims work with usTalk to a person now
We answer 24/7. Tell us what happened and we will tell you what happens next.
Call [TRACKING NUMBER]Questions about fire damage restoration
When can I go back into my house after a fire?
Only when the fire department says it is safe. The U.S. Fire Administration and the Red Cross both advise staying out of a fire-damaged home until fire authorities clear it. Even then, check the outside for downed power lines, damaged gas lines and foundation cracks, and stay off sagging floors and away from sagging ceilings.
Why is there water damage when the problem was fire?
The water used to put out a fire can soak items the flames never touched, as the U.S. Fire Administration notes, and the Red Cross advises talking to a professional about drywall and insulation soaked by fire hoses. That water needs to be dried like any other water damage, and the EPA says drying within 24 to 48 hours helps prevent mold.
Is soot dangerous to breathe?
The EPA names soot and smoke as forms of particle pollution, and says fine particles can get deep into your lungs and some can reach your bloodstream. The U.S. Fire Administration warns that soot and dirty water left after a fire may contain things that could make you sick. Wear gloves, keep children and pets out, and avoid stirring up debris.
Do I need to board up my house after a fire?
Often, yes. The U.S. Fire Administration notes you may need to board up windows and doors so no one can get in, and to tell the police if the home will be empty. Triple-I advises taking reasonable steps to protect your property from further damage and saving the receipts, and our crew can board up and secure the property when it arrives.
What should I throw away after a fire?
The Red Cross says to throw away food, beverages and medicine exposed to heat, smoke or soot. For everything else, the Red Cross advises keeping damaged items until the claims adjuster has seen them, and talking to your adjuster before throwing away anything you plan to claim.
What happens to my belongings during fire restoration?
Smoke can damage items the fire never touched, and the U.S. Fire Administration notes that anything you want to save will need careful cleaning. We can pack out belongings that can be saved, clean them and store them while your home is repaired, and list damaged items for your claim.
Related services
Smoke and Soot Cleanup
Soot on walls and a smoke smell in rooms and belongings.
Learn moreContents Pack-Out and Cleaning
Moving, cleaning and tracking your belongings during repairs.
Learn moreReconstruction and Repairs
Drywall, flooring, paint and repairs after the cleanup.
Learn moreHelpful guides
Sources
- After the Fire: Returning to Normal, FA-46 (U.S. Fire Administration)
- What To Do After A Home Fire (American Red Cross)
- Checking Your Home After A Fire (American Red Cross)
- Cleaning Up After A Fire (American Red Cross)
- Picking Up the Pieces After a Fire (American Red Cross)
- Particulate Matter (PM) Basics (US EPA)
- A Brief Guide to Mold, Moisture, and Your Home (US EPA)
- Insurance for wildfires (Triple-I)
- Which disasters are covered by homeowners insurance? (Triple-I)
- Settling insurance claims after a disaster (Triple-I)